Privacy Policy “VAN KEULEN POLSKA” Sp. z o. o. 

§ 1
INTRODUCTION

  1. “Van Keulen Polska” Sp. z o. o. (hereinafter “VAN KEULEN”or “Company”  ) would like to inform users about the ways in which the Company processes their personal data. In this Privacy Policy, we explain what personal data we collect, use and disclose, as well as how we use cookies.
  2. Our goal is also to properly inform you about matters related
    to the processing of personal data, especially in relation to the content of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”). For this reason, in this document we inform you about the legal basis for the processing of personal data, the methods of collecting and using them, as well as the rights of data subjects related to them.
    Personal data means any data relating to a natural person who can be directly or indirectly identified on the basis of this information. This may include information such as: names and surnames, contact details, (internet) identification data, online identifiers or other characteristics of a given person.
  3. The Company processes personal data for various purposes, and depending on the purpose, different collection methods, legal bases for processing, use, disclosure and storage periods may apply.
  4. This Privacy Policy may, from time to time, be supplemented or replaced by additional privacy statements or terms made available to you.
  5. This Privacy Policy applies to all cases in which the Company is the controller of personal data and processes personal data. This applies both to cases in which VAN KEULEN processes personal data obtained directly from the data subject and to cases in which the Company has obtained personal data from other sources. The Company fulfils its information obligations in both of the above cases, as specified in Article 13 and Article 14 of the GDPR, respectively, in accordance with these provisions.

§ 2
WHO WE ARE

  1. “VAN KEULEN POLSKA” Limited Liability Company with its registered office
    in Andrychów (34-120) at ul. Stefana Batorego 35 C, REGON 357003602,
    NIP 5492002905, entered into the register of entrepreneurs of the National Court Register under KRS number 000147037, e-mail: ksiazek@keulen.com.pl
  2. We are committed to protecting the personal data of our potential customers (e.g. persons contacting the Company via the contact form with a request to send an offer), clients, users, employees and other stakeholders.

§ 3
WHAT PERSONAL DATA DO WE COLLECT?

  1. The type of personal information we collect depends on your relationship with us and the Services we provide. For this purpose, we may collect the following personal information:
    a) name and contact information, such as your name, email address, postal address, phone number;
    b) job information, such as job title;
    c) account credentials, such as passwords and other security information used for authentication and access;
    d) financial information, such as bank account numbers, credit and debit cards for payment processing;
    e) usage information, such as behavioral information about how you navigate our Services and which parts of our Services you use most frequently, and information about goods and/or services you wish to order, wish lists, preferences, interests, etc.
    f) computer, device and connection information, such as IP address, browser type, version and location, advertising identifiers, cookie or tracker identifiers, and related information;
    g) audio and visual information, such as your voice and image recorded in photos, video or audio recordings, when you attend our events or leave us a message;
    h) any other information you provide via our website.
  2. Individuals under the age of 13 should not use or access the Services. The Company does not knowingly collect or maintain personal information from individuals under the age of 13. If the Company learns that personal information from individuals under the age of 13 has been collected on or through the Services, the Company will take appropriate steps to delete such information.

§ 4
PURPOSE AND SCOPE OF DATA COLLECTION

  1. Personal data will be processed for the purpose of responding to inquiries, preparing offers from the Website and direct marketing regarding its own products and services, which constitute the so-called legitimate interest of the Company.
    Data for these purposes will be processed on the basis of art. 6 sec. 1 letters b), c) and f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR).
  2. After expressing separate consent, pursuant to Article 6 paragraph 1 letter a) of the GDPR, data may also be processed for the purpose of sending commercial information by electronic means or making telephone calls for the purpose of direct marketing – respectively in connection with Article 10 paragraph 2 of the Act of 18 July 2002 on the provision of services by electronic means or Article 172 paragraph 1 of the Act of 16 July 2004 – Telecommunications Law, including those directed as a result of profiling, provided that the user has given appropriate consent.
  3. Personal data is used for the purposes for which it was collected and may only be further used for statutory or other legitimate purposes. For example, if you use our contact form on our website, we will primarily use the information you provide to respond to your request/query.
  4. The legality of data processing is one of the main principles of personal data processing – we use the following legal bases for processing:
    a) processing is necessary for the performance of a contract or to take steps prior to entering into a contract;
    b) processing is necessary for the purposes of our legitimate interests – for example, to improve the quality of our products
    and Services;
    c) processing is necessary for the compliance with a legal obligation incumbent on us, or is otherwise lawful under applicable data protection laws;
    d) with your consent.
  5. VAN KEULEN processes personal data of its customers and potential customers. This data may also include personal data of persons related to the Company’s customers who are not natural persons (e.g. contact persons). Personal data of this type are processed in the IT systems used by the Company.

§ 5
SHARING YOUR PERSONAL DATA

  1. In order to provide the best possible Services, we may share certain information internally or with selected third parties. There may also be certain statutory or legal obligations that require us in good faith to disclose your personal information externally.
  2. The parties with whom we may share data are:
    a) our service providers, e.g. in the management or hosting of services and/or the technology supporting the Services we provide;
    b) our business partners (e.g. MULTILED or CYBERTAG);
    c) government authorities, regulators and other third parties, in response to legal requests, court orders and/or as otherwise necessary to comply with applicable law;
    d) in the event of the need to deliver an order, personal data may be shared with postal operators or carriers solely for the purpose of delivering the order.
    e) transaction data, including personal data, may be transferred to the electronic payment operator selected by the Customer during the Order placement process, to the extent necessary to process payment for the Order.

§ 6
HOW LONG DO WE STORE YOUR PERSONAL DATA?

  1. Your personal information will be processed to the extent necessary to perform our obligations and comply with legal obligations and for the period necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and applicable data protection laws.
    When your personal information is no longer required by us, we will take all reasonable steps to remove it from our systems and records, or take steps to appropriately anonymise it so that you can no longer be identified from it.
  2. Personal data processed for purposes related to the execution of purchases will be processed for the period necessary to execute purchases and orders, after which the data subject to archiving will be stored for the period appropriate for the limitation of claims, i.e. 10 years. Personal data processed for marketing purposes covered by the declaration of consent will be processed until the consent is withdrawn.

§ 7
HOW WE PROTECT YOUR PERSONAL DATA

To ensure the security of your data, we have implemented internal rules for the protection of personal data. In addition, we limit access to personal data for our employees, business partners, service providers and external service providers to the necessary minimum. In particular, in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security and others) to ensure the confidentiality and integrity of your personal data and the way they are processed.

§ 8
WHAT ARE YOUR RIGHTS?

Your rights may include the following:

  1. Right of access (“insight into personal data”): the right to inspect your personal data processed by us.
  2. Right to rectification (“correction of personal data”): If your personal data is inaccurate or incomplete, you have the right to ask us to correct or complete your personal data.
  3. Right to erasure (“right to be forgotten”): the right to request the deletion of your personal data to the extent permitted by applicable law.
    In some circumstances, we may not be able to comply with your request; for example, where processing is necessary for compliance with a legal obligation or where processing is necessary for the performance of a contract. In some cases, your personal data is necessary to provide the Services. If you do not provide us with such information, you may not be able to access and use the Services or certain features of the Services.
  4. The right to data portability (“transfer of personal data”): the right to ask us to transfer your personal data directly to you. This applies to certain personal data processed by automated means and with your consent, or on the basis of a contract concluded with us. At your request and where technically feasible, we will transfer your personal data to another entity selected by you.
  5. Right to restrict processing: the right to request that we restrict or stop processing your personal data held by us, for a specific period or indefinitely. In certain circumstances, we may not be able to comply with your request; for example, where processing is necessary for compliance with a legal obligation or where we can demonstrate compelling legitimate grounds for refusal.
  6. Right to object: the right to object to the processing of your personal data. The reasons for objection must relate to a specific situation and be related to processing based on legitimate interest. In such a case, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for refusal.
    In certain circumstances, you have an unconditional right to object, for example in the context of direct marketing activities.
  7. Withdrawal of consent: the right to withdraw consent to the processing of your personal data at any time; for example, after consenting to informing you about our Services, you have the right to withdraw this consent
    at any time. Withdrawal of consent will not affect the
    lawfulness of processing of your personal data before withdrawal.
    To exercise your rights (where applicable) and/or for any other questions regarding the processing of personal data, please contact us by e-mail: ksiazek@keulen.plor by post to the registered office of the Company.

§ 9
COOKIES

  1. Cookies are small text files that can be stored on your computer or mobile device. Similar technologies may use pixels, beacons, tags, embedded scripts, social media plugins, other trackers, or similar technologies. These tracking technologies are often used
    in conjunction with cookies, but may be stored in different ways.
  2. We use cookies and similar tracking technologies (collectively “Cookies”) for several different purposes, including to optimize our website.
  3. Cookies may collect information to analyze personal browsing behavior, remember you and your preferences, personalize our Services, and deliver and analyze advertising (including interest-based advertising).
  4. We may use Cookies that fall into one of the four categories listed below.
    a) Essential Cookies – these are essential for the operation of the website. They are typically set in response to your actions to request services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you to cookies, which may affect the proper functioning of (parts of) the website.
    b) Functional Cookies – these enable the website to provide improved functionality, user experience and personalisation and may be set by us or by third party providers whose services we have added to our sites. If you do not allow these cookies, some or all of these services may not function properly.
    c) Performance Cookies – these support analytical services that help us improve the functionality of our website and improve the user experience.
    d) Advertising Cookies – these may be used to collect information, display personalised content and advertisements on our and other websites.
  5. If you do not want Cookies stored, most modern browsers allow you to select appropriate options or preferences
    within your browser settings, or you can select appropriate preferences
    within the cookie tools provided on our website.
  6. We use third parties, including Google, for their own marketing purposes and to serve ads (including interest-based ads), and these third parties may also use Cookies for these purposes and to track visitors across our websites and elsewhere on the internet. To opt out of Google’s use of Cookies or device identifiers, visit the Google Ads Settings page or visit the Google Marketing Platform opt-out page. You can also opt out of some interest-based ads by visiting the Network Advertising Initiative opt-out page and the Digital Advertising Alliance opt-out page. We do not maintain or control these opt-out mechanisms provided by unaffiliated third parties. In addition, we do not control which third parties choose to participate in these opt-out mechanisms. Please note that opting out of interest-based ads does not mean you will no longer see ads on the Services, but those ads may be less relevant to your interests

§ 10
FINAL PROVISIONS

  1. VAN KEULEN applies technical and organisational measures to ensure the protection of processed personal data appropriate to the threats and categories of data subject to protection, and in particular protects data against disclosure to unauthorised persons, removal by an unauthorised person, processing in violation of applicable regulations and alteration, loss, damage or destruction.
  2. In matters not regulated by this Privacy Policy, the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) and other relevant provisions of Polish law shall apply accordingly.
  3. We may update this Privacy Policy or other specific privacy statements from time to time. When we make changes to this Policy, we will add a new date to the Policy. This version is effective as of 01.01.2024.